What can I do if a scooter is inoperative and beyond repair? It depends on the level of the damage. Usually, you can buy spare parts and repair the scooter. If it is truly damaged beyond repair, which happens very rarely, you’ll need to purchase a new scooter. Last Updated: 2 years ago in Service Related Articles Am I able to purchase more scooters later on and expand my service area? If I have a scooter that is defective on arrival, how will you handle it? How can I repair my scooters? I don't have any experience in starting a scooter sharing business. Do you provide any new customer onboarding and guidance? Once I purchase scooters, how long does it take to deliver them to me? Do you provide tools for maintenance?