If I have a scooter that is defective on arrival, how will you handle it? You can send the defective part to one of our service centers in Bedford, the U.S., Amsterdam, the Netherlands and Beijing, China. Last Updated: 2 years ago in Service Related Articles Am I able to purchase more scooters later on and expand my service area? What can I do if a scooter is inoperative and beyond repair? How can I repair my scooters? I don't have any experience in starting a scooter sharing business. Do you provide any new customer onboarding and guidance? Once I purchase scooters, how long does it take to deliver them to me? Do you provide tools for maintenance?