I don’t have any experience in starting a scooter sharing business. Do you provide any new customer onboarding and guidance? We provide onboarding software training, basic training about hardware and operations guidance. Last Updated: 4 years ago in Service Related Articles Am I able to purchase more scooters later on and expand my service area? If I have a scooter that is defective on arrival, how will you handle it? What can I do if a scooter is inoperative and beyond repair? How can I repair my scooters? Once I purchase scooters, how long does it take to deliver them to me? Do you provide tools for maintenance?