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How can we help?

General (13)

  • I cannot pay the whole amount upfront. Do you have financing?
  • If I want to buy more scooters, can I get a discount?
  • Can I just buy e-scooters without any mobile apps or operation systems?
  • I have no idea about what my fleet size should be. Do you have any insight or data to help guide me?
  • Will I make millions like Bird and Lime did?
View All 13

Hardware (9)

  • Does the price of the scooters include shipping and spare parts?
  • What is the warranty on parts? What parts are available?
  • Can I purchase scooters with my own branding?
  • Do I need to buy and install a SIM card to make a scooter and IoT work?
  • What is an IoT device?
View All 9

Service (8)

  • Am I able to purchase more scooters later on and expand my service area?
  • If I have a scooter that is defective on arrival, how will you handle it?
  • What can I do if a scooter is inoperative and beyond repair?
  • How can I repair my scooters?
  • I don’t have any experience in starting a scooter sharing business. Do you provide any new customer onboarding and guidance?
View All 8

Software (15)

  • Am I able to restrict where a user can leave/park a scooter and limit speed in certain areas, like those close to water?
  • Is your software integrated with CRM?
  • Can I set up different pricing strategies, promotions and subscriptions?
  • Am I able to set up a fee for users?
  • I want my own app with my company name and logo. Do you provide white-label software?
View All 15

SOLUTION


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Bedford, NH 03110 USA

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© 2021 Segway Discovery, Inc. All rights reserved.

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  • Products
    • Max Series Scooters
      • Max S90L
      • Max Pro
      • Max Plus
      • Max Plus X
    • Bot Series Scooters
      • Kickscooter T60
      • Kickscooter T60 Lite
    • Segway E-Moped
    • Ninebot E-Bike
      • E-Bike A200
      • E-Bike A200P
      • E-Bike B100
  • Technology
    • Software
    • Data Technology
    • Third Generation IoT
    • Segway Battery Pack
  • Solutions
    • Helmet Solution
      • Helmet Box
      • Helmet Lock Kit
      • 2-in-1 Helmet Lock
    • Parking Solution
      • Bluetooth Parking Beacon
    • Charging Solution
  • Resources
    • Learning Center
    • Blog
    • Newsletter
    • Developer API
  • Support
    • Support Ticket
    • Hardware Maintenance
    • For Fleet Operators
  • About
    • Introduction
    • Events
    • Partners
  • Contact
  • Log In
    • Operator Dashboard